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Buy returned goods online.
In the new elvinci B2B Shop and Portal.

More transparent. Simpler. All in one place.

Access opening soon
Register now
What to expect

A new system.
Clear benefits for your returns business.

Three things that will make buying returns at elvinci noticeably easier from now on.

New Condition Grades

Purchasing becomes predictable: you choose the grade that fits your business — and receive the goods exactly like that. Every article visually inspected and assigned to one of 7 defined grades.

N
A
B
C
T
D
U

Ordering easier than ever

Flexibility in purchasing: independently in the B2B Shop or as a regular customer through personalised offers — tailored to your needs. Availability and prices transparently visible at all times.

B2B Shop
or
Offers

All in one place

Full control over your transactions: offers, orders, invoices and delivery status centrally in one portal. Terms and payment deadlines always visible.

Offers
Orders
Invoices
Delivery status
Your transition

Do I need to do anything?

Whether you already purchase from us or are joining as a new customer — the transition is straightforward.

Active · Invitation coming

You are already a customer.

Then everything is prepared for you. As soon as your access is ready, you will automatically receive a portal invitation by email — no action required on your part.

01
Portal invitation by email
You will receive an invitation with an activation link in good time.
02
Set password and log in
Choose your own password — then get started right away.
All your individual terms and payment deadlines are fully transferred 1:1. Ongoing orders continue to be processed and completed as usual in the existing system.
New · Brief registration

You are new to elvinci.

Welcome. Getting started is easy — you will be ready to go in just a few minutes.

01
Brief registration
A few details about your company are enough.
02
EU VAT ID verification
Automated, only takes a moment.
03
Activation of your account
You're all set for the shop launch.
With a valid EU VAT ID, your account is activated immediately.
Ordering process

Ordering in
three clear steps.

Whether directly in the B2B Shop or via a personal offer — the path from product to confirmed order stays structured and traceable.

Path 1

Directly in the B2B Shop

Browse, choose grade, order — independently and with full overview.

Step 01
Choose product & grade
Filter through the range, find the matching quality.
Step 02
Configure quantity & options
Review shipping method, preferred date and available add-ons — costs transparently shown.
Step 03
Order online
Submit bindingly with one click — confirmation immediately in the portal.
Path 2

Personal offer

As a regular customer, you receive curated product offers tailored to your needs.

Step 01
Receive offer by email
Link leads directly to your portal — offer fully viewable.
Step 02
Adjust offer
Remove individual items, adjust quantities or choose shipping method.
Step 03
Confirm digitally
Complete legally binding with digital signature — paperless, in seconds.
Quality transparency

Standardised grading.
Clear results.

01 — Inspection
Visual examination
Every article is personally examined by our warehouse team — no automation, no chance.
02 — Criteria
Standardised questionnaire
A defined criteria catalogue guides the evaluation — identical for every article, regardless of employee, brand or product group.
03 — Result
Clear grade
The result is reproducible, documented and always visible to you — every article clearly assigned to one of the 7 grades.
The 7 grades at a glance
N
New
A
Like New
B
Very Good
C
Good
T
Transport Damage
D
Heavily Used
U
Unchecked
Contact

We're here for you

Do you have questions about the changes or need help with the transition? Feel free to contact us at any time.

Email
[email protected]
Phone
+49 1520 4443232
FAQ

Frequently asked questions
about the changes

Answers to the most important questions about the transition — short and concrete.

All your individual terms and payment deadlines at the time of the switch are fully transferred 1:1. Your current payment deadline is transparently visible in the portal at any time.
All ongoing orders continue to be processed and completed as usual in the existing system. The old portal remains accessible until the cutoff date — including your complete order history and all invoices.
Multiple orders within a short period are automatically bundled into one delivery. That way you only pay freight costs once per truck instead of per individual order.
Every article is visually inspected by our warehouse team and assigned to one of 7 clearly defined grades: N (New), A (Like New), B (Very Good), C (Good), T (Transport Damage), D (Heavily Used), U (Unchecked). That way you know exactly what you receive before each order.
We're happy to help. Contact your existing sales representative or reach us by email or phone.
Standardised Grading
Every product receives one of seven grades. You choose the condition and know exactly what you will receive before you buy.
B2B Expertise since 1989
Over 35 years of experience in the returns trade — hundreds of dealers across Europe already trust elvinci.
Europe-wide delivery from 10 units
Delivery throughout the EU or pickup from our warehouse — you only pay the actual shipping costs.
Always here for you
Whether by chatbot, email or support ticket — we're fast to respond and make sure your issue is solved swiftly.