Transparent quality through
standardised grading
7 clearly defined condition grades from new goods to spare parts. So you know exactly what you are getting before every purchase.
How our grading simplifies your purchasing
In the returns industry, the actual condition of returned goods is often hard to predict. If goods arrive in worse condition than expected, margins suffer and reliable calculations become difficult. This is exactly where our grading helps.
Our warehouse team classifies every item using a clear, standardised inspection catalogue — purely visual. We do not carry out technical function tests. This gives every appliance a clear grade that transparently describes its visual condition.
For you as a dealer, this means: Thanks to our condition assessment for returned goods, you can select specifically by condition and receive exactly what you expect. This significantly reduces your purchasing risk and makes your margin calculations more predictable.
Our grading makes every
purchase predictable.
7 standardised grades describe the visual condition of every appliance. No room for interpretation, no ambiguity.
What you order is what you get. Every item is visually inspected and assigned to the appropriate grade before it goes on sale.
Grade-based pricing enables precise margin calculations. You know exactly what to expect before every purchase.
You choose the grade.
We deliver exactly that.
Grade N — New
Factory-new goods in sealed original packaging. The appliance has never been opened and is in its original delivery condition.
- Sealed original packaging
- Factory new, never opened
- Highest quality level for resale
Grade A — Like New
This appliance is either in undamaged original packaging or unused without any damage. The product has never been put into operation.
- Unused and flawless
- No signs of use, no visible damage
- May still be in original packaging
Grade B — Very Good
Unused with minimal damage (e.g. small scratches or dents) or lightly used without damage. Any marks are in non-visible areas.
- May be unused or lightly used
- Minimal cosmetic marks possible
- No severe damage
Grade C — Good
Visible damage or clear signs of use. Scratches, dents or signs of wear are present in visible areas.
- Clearly visible scratches, dents or signs of use
- Visibly used
- Functionality not assessed
Grade T — Transport Damage
This appliance has never been used but has suffered severe visual damage during transport or storage. No signs of use such as fingerprints, food residue or odours.
- Guaranteed unused, but with severe visual damage
- No signs of use
- Damage is purely transport-related
Grade D — Heavily Used / Spare Parts
This appliance has functional defects or severe damage with signs of use and is no longer suitable for normal use. Exclusively for spare parts recovery or repair purposes.
- Functional defects or severe damage with signs of use
- Not suitable for normal operational use
- Ideal for repair shops or spare parts inventory
Grade U — Unchecked
Unclassified goods without condition assessment. These goods are sold "as seen". The actual condition can range from perfect to damaged.
Typical products: vacuum cleaners, coffee machines, small kitchen appliances and more.
- No visual classification carried out
- Condition may vary significantly
- No condition guarantee
- Sold exclusively "as seen"
Our visual classification in 4 steps
Goods are unloaded on arrival and prepared for visual classification.
Our warehouse team assesses every appliance using a structured checklist, including packaging condition, signs of use and visible surfaces.
Based on the visual inspection, the appliance receives a clear grade. This determines the condition and forms the basis for pricing.
The classified goods are stored and are then available for sale.
Select our returned goods by grade
Our shop launches soon — register now and be ready to order by grade from day one.
Frequently Asked Questions about the Grading System
Here you will find some frequently asked questions about our grading. You can find more answers in our full FAQ section.