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Returns Processor
for Electrical Appliances and White Goods

Professional returns processing with 7-level classification, complete documentation and controlled B2B distribution. Since 1989 in Nuremberg.

Returns Processing

Your Partner for Professional
Returns Processing

elvinci.de GmbH is a professional returns processor for electrical appliances and white goods, based in Nuremberg, Germany. Since 1989, elvinci has been purchasing returned goods from manufacturers, online retailers and logistics providers, classifying each device according to a 7-level visual grading system and marketing the goods through a controlled B2B channel with complete documentation. Each device receives an ELVSM serial number for full traceability and compliance reporting.

Are you a manufacturer, online retailer or logistics provider looking for a reliable returns buyer for your goods? elvinci in Nuremberg purchases electrical appliances, white goods and multimedia products in any quantity. From individual pallets to complete truck loads.

elvinci documents the whereabouts of each individual unit. You receive a complete compliance report that meets the requirements of the Circular Economy Act (KrWG) and current ESG standards. No destruction of goods, full transparency. On request, elvinci also creates individual evaluations by product category, condition distribution and disposal route.

As a returns management service provider, elvinci handles the entire process: from purchasing returns wholesale, through classification to documented remarketing. For an initial enquiry, contact elvinci at [email protected] or by telephone. The elvinci team in Nuremberg will assess your goods and provide an offer within 48 hours.

Services

What elvinci does for suppliers

From collection to compliance report. elvinci in Nuremberg covers the entire disposal chain.

Purchase from Pallet to Truck Load
elvinci purchases returned goods in any quantity. Individual pallets, mixed batches or complete truck loads. Nationwide collection by elvinci logistics partners.
7-Level Classification
Each device is visually assessed according to the elvinci condition grading: 7 levels from N (new/OVP) to D (heavily used). Visual inspection only, no function test.
Complete Documentation
Each device receives an ELVSM serial number. elvinci creates a PDF report per pallet with photos, condition descriptions and grade classification.
Brand Protection
elvinci markets exclusively through a closed B2B channel to verified dealers. No dumping prices on public marketplaces. Your brand remains protected.
Compliance Reporting
Disposal reports for your ESG and KrWG documentation. Each report shows how many units were channelled to the secondary market, repaired or recycled.
EU-wide Sales Network
Over 200 verified B2B buyers across Europe. elvinci markets classified returned goods to resellers, refurbishers and exporters.
Process

From Enquiry to Disposal Report

Five steps from your returned goods to a documented outcome. elvinci in Nuremberg manages the entire process.

1

Submit Enquiry

Contact elvinci by email at [email protected] or via the contact form. Describe the type, quantity and condition of your returned goods.

2

Assessment and offer within 48 hours

elvinci assesses your goods based on the information provided and makes a fair offer. Assessment criteria are product category, expected condition mix and quantity.

3

Nationwide collection

After accepting the offer, elvinci arranges collection by freight carrier, nationwide. Self-delivery to the elvinci warehouse in Nuremberg is also possible.

4

Classification at the elvinci warehouse

Each device is individually recorded, receives an ELVSM serial number and is visually classified according to the 7-level elvinci condition grading. Photos and condition descriptions are documented.

5

Disposal and compliance report

elvinci markets the classified goods through the B2B network and creates a disposal report. This documents the whereabouts of each unit: secondary market, repair or proper recycling.

Hand over returns instead of destroying them

elvinci takes on your returned goods and provides transparency on the whereabouts of each device. Write to [email protected].

Request a returns offer now
Available from launch
Why elvinci

Over 35 Years of Experience
in Returns Processing

Since 1989, elvinci in Nuremberg has worked with well-known manufacturers and trading companies.

Transparency is the foundation of working with elvinci. Every supplier can track the status of their goods. ELVSM serial numbers, condition photos and PDF reports make the entire disposal process visible.

The complete documentation supports your reporting obligations. Disposal reports from elvinci document the whereabouts of each device and are suitable for the reporting requirements of the Circular Economy Act (KrWG) and for ESG reporting.

elvinci does not destroy functional goods. Devices that can be channelled to the secondary market are classified and sold on to verified B2B buyers in Europe. Defective units go into proper disposal or recycling.

This approach saves resources, reduces CO2 and protects your brand from uncontrolled distribution. elvinci combines economic utilisation with sustainable action.

Product Range

Product categories elvinci purchases

White Goods
Washing machines, refrigerators, dishwashers, tumble dryers, cookers, hobs and extractor fans. All condition levels from new to heavily used.
Small Electrics
Coffee machines, vacuum cleaners, blenders, kettles, irons and kitchen machines. Also mixed batches from different manufacturers.
Multimedia
Televisions, soundbars, gaming consoles and smart home devices. elvinci also classifies consumer electronics according to the 7-level condition grading.

elvinci purchases returned goods in every condition: from factory-sealed new goods and light signs of use to transport damage and defective devices. elvinci in Nuremberg also takes on warranty cases, overstocks and warehouse clearances. No pre-sorting by the supplier is required. Classification according to the 7-level condition grading takes place after delivery to the elvinci warehouse.

The classified goods are resold through the closed elvinci B2B shop to registered dealers across Europe. Each pallet is documented with photos and condition reports. Brands regularly available in the elvinci product range include Bosch, Siemens, Beko, Samsung and AEG.

FAQ

Frequently asked questions about
Returns Processing

Here you will find answers to the most frequently asked questions about returns processing at elvinci. You can find more answers in our full FAQ section.

elvinci purchases returned goods from a single pallet. There is no fixed minimum quantity. Larger quantities up to complete truck loads are also possible. Conditions are calculated individually based on product category, quantity and expected condition mix.
No. elvinci classifies devices exclusively by visual condition. The 7-level condition grading is based on a visual inspection. No function tests are carried out.
elvinci sells returned goods exclusively through a closed B2B channel. Buyers must register and provide proof of business. This prevents goods from appearing at dumping prices on public marketplaces.
elvinci creates a disposal report with ELVSM serial numbers, grade classifications and disposal category per unit. This report is suitable for the reporting requirements of the Circular Economy Act (KrWG) and for ESG reporting.
elvinci arranges collection as a rule within a few working days. The exact timeframe depends on location and quantity. Self-delivery to the elvinci warehouse in Nuremberg is possible at any time by appointment.
Standardised Grading
Every product receives one of seven grades. You choose the condition and know exactly what you are getting before you buy.
B2B expertise since 1989
Over 35 years of experience in the returns trade — hundreds of dealers across Europe already trust elvinci.
Europe-wide delivery from 10 appliances
Delivery EU-wide or collection from the warehouse — you only pay the actual shipping costs.
Always here for you
Whether by chatbot, email or support ticket — we respond quickly and ensure your concern is resolved promptly.