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How can we
help you?

Whether you have questions about the range, registration or a current order: Here you will find the right point of contact.

Direct Contact

How to reach us

Phone — depending on your enquiry

Goods & Purchasing

For all questions about goods and purchasing, you can reach us at +49 152 0444 3232. Current offers are available after registration directly in the dealer portal — no sales to private individuals.

General enquiries

For all other matters — from administration to partnerships — our head office is happy to help: +49 911 4952 7722. We will connect you with the right contact person.

In writing

Email

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Response within 24 hours (business days), Mon to Fri, 9:00 to 17:00.

WhatsApp for registered dealers

As a registered dealer, you can also reach us directly via WhatsApp — quick and uncomplicated. No dealer account yet?
Register now

B2B only — elvinci supplies commercial dealers. Enquiries from end consumers cannot be processed.

Standardised Grading
Every product receives one of seven grades. You choose the condition and know exactly what you are getting before you buy.
B2B expertise since 1989
Over 35 years of experience in the returns trade — hundreds of dealers across Europe already trust elvinci.
Europe-wide delivery from 10 appliances
Delivery EU-wide or collection from the warehouse — you only pay the actual shipping costs.
Always here for you
Whether by chatbot, email or support ticket — we respond quickly and ensure your concern is resolved promptly.